Service Directory

  • Overview

Service - Extending to life

Sicher believes that after-sales service is an extension of elevator quality. The elevator profession of Sicher not only reflects in superb product performance and excellent process quality, but also covers every detail like: installation, maintenance and other service. Sicher will provide you with professional, timely, meticulous, caring service.

* Spare parts library
Equipped spare parts are provided for yours, accessories can be resolved within 2 hours, and within 24 hours to solve the precious accessories support.
* Free service hotline
Services Department has set customer service center (One Call), when the elevator fails, passengers do not have to panic accordance dial the elevator telephone (400-887-5898), the call center will immediately send local staff restore patency. The call center is also provided with the exploration, installation, pay ladder, use, maintenance and other services, and from time to time with our valued customers to track the progress of the interviews and engineering. At the same time, if you have a complaint can also call the above telephone number.
* Free technical support and training
Provide services after the product is delivered, installed in the product the finished delivered, we will send experts and users exchange and training, to explain the use of elevators, the day-to-day management attention matters. We welcome your organization staff ready to learn.
* Continued routine maintenance
Every fortnightly preventative routine maintenance (cleaning, lubrication, adjustment) to ensure that your company's elevator to stable operation.
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Installation Guide

  • Process

Sicher Elevator Co., Ltd. provides passenger elevator, panoramic elevator, freight elevator, hydraulic elevator, car elevator, bed elevator, home elevator, escalator, moving walk and three dimensional parking system etc.,

 

Sicher Elevator Co., Ltd. has sales and installation for after sales maintains network throughout the domestic large and medium-sized cities, the establishment of more than 20 sales and installation engineering branch, more than 30 offices

 

And actively explore the international market, the products are sold in Germany, France, Italy, Russia, the United States, the United Kingdom, Turkey, Japan, Sweden, Denmark, Indonesia, Jordan, Iran, the United Arab Emirates, Pakistan, Malaysia, Portugal, Ukraine, Greece, Thailand, Mexico Bulgaria, Brazil, New Zealand, Colombia, Vietnam, Cambodia, Canada, Kuwait, Angola and South Africa, 46 countries and regions

What’s the function of brake switch in the main machine? How to deal with the brake switch in the pr

1、The brake switch is a necessary condition for speed curve whether be given, if startup, brake switch no action, the speed curve will not be given, the motherboard will be protect after 3 seconds.

2、Car stops, when detected brake switch has not reset, motherboard.

Which reasons caused paused sense when elevator start, how to fix it?

1、Low-speed PI adjust not probable, car slide causing paused sense.Please tune large segment of zero speed or low-speed segment P,when frequency transformer I unit as time, reduce vale I of zero speed or low speed, when frequency transformer I unit as counter down, increase zero speed or low speed value I to improve the response of the system.   

2、Start timing mismatch can also cause paused sense 

3、Motor parameters are set improperly, will cause paused sense. Motor parameters transit and no-load current set improperly, will have some impact on the elevator, please make motor self-learn if possible.  

4、Car guide shoes too tight can also cause paused sense, appropriately loosen the guide shoe 

5、Occasions pre-load, load compensation is not adjusted, can also cause the boot pause sense, please adjust weighing device

6、Analog bias is set properly, can lead to a non-zero speed start to generate phase sense.

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Method 1 : Direct Dial Tel : 0572 -3787198 400-887-58988

Method 2 : Please Inquire to:[email protected], we will give reply within 3 working days

Method 3 : Please leave a message to us, the staff will get back to you as soon as possible.

Name: Content:
Tel:
E-MAIL:
Subject:

Maintenance Guide

  • Apply a Quickly Help

Sicher Elevator Co., Ltd. provides passenger elevator, panoramic elevator, freight elevator, hydraulic elevator, car elevator, bed elevator, home elevator, escalator, moving walk and three dimensional parking system etc.,

 

Sicher Elevator Co., Ltd. has sales and installation for after sales maintains network throughout the domestic large and medium-sized cities, the establishment of more than 20 sales and installation engineering branch, more than 30 offices

 

And actively explore the international market, the products are sold in Germany, France, Italy, Russia, the United States, the United Kingdom, Turkey, Japan, Sweden, Denmark, Indonesia, Jordan, Iran, the United Arab Emirates, Pakistan, Malaysia, Portugal, Ukraine, Greece, Thailand, Mexico Bulgaria, Brazil, New Zealand, Colombia, Vietnam, Cambodia, Canada, Kuwait, Angola and South Africa, 46 countries and regions

If your elevator needs maintenance service, you can contact the location marketing outlets of Sicher elevator , and our skillful engineers will help to provide you with professional service who know performance and structure of Sicher elevator thoroughly.

Method 1 : Direct Dial Tel :0572 -3787198 400-887-5898

Method 2 : Please Inquire to: [email protected], we will give reply within 3 working days

Method 3 : Please leave a message to us, the staff will get back to you as soon as possible.

Name: Content:
Tel:
E-MAIL:
Subject: